If we talk about the second decade of the 21st century, it has dynamically revolutionized the AI industry even more than the 1st decade. Likewise, the world of AI chatbots and chat characters has also upgraded from their originator the Character AI. The AI geniuses are best working on a new domain of Virtual personas which is the most trending and beneficial innovation for today.
Today we will discuss what these virtual AI characters are and how they are leading the AI world with their unique and amazingly beneficial applications in the AI tech industry.
What Are Virtual AI Characters and Virtual Character Interactions?
Virtual characters are computer-designed virtual personalities that are programmed using NLPs and other machine learning-based software that help them to talk and act like humans. This unique specificity makes them applicable in different sectors of the AI industry improving their worth and performance.
When these AI Chatbots are used in communications and interactions, those engagements are better nicknamed virtual character interactions. The point that makes these AI conversations entirely different from robotic interactions is the emotional intelligence feature and the human-like response of the virtual characters that makes you feel as if you are talking to a person sitting next to you rather than an artificial humanoid.
How Are Virtual Character Interactions Reforming The AI Tech Industry?
Well, apart from enjoying the new virtual friend aura, these conversations are turning unimaginably beneficial in many ways that is making them the first choice of many different industries driven by technology.
Applications in Gaming Industry
Picture yourself playing a video game, and the non-player characters (NPCs) start having a dialogue with you and start reacting based on what you’ve done guiding you whether you should take a step or not. Or imagine getting help from a virtual agent who doesn’t just answer questions but actually picks up on your frustration and responds with empathy, as if they genuinely understand what you’re going through.
This advancement in the games can not only add new arcs to your game but also help in development of your interest in the specific game making the games popular and trendy, with the development of an entire new Virtual Reality(VR) which in turn could serve very beneficial for the gaming industry in terms of business and profit development.
Applications in Education Sector
E-learning is the best thing that has happened to the education sector due to the advancement of AI. The virtual AI characters are vigorously used as online tutors and study companions which help students understand the theory and practical concepts more easily, as they are available 24/7 so that if you are a student, you can study and take their guidance at any time you want.
The interactive and human responses of the virtual tutors is preferred by weak and introverted students, who take the home based online learning as a very convenient technique to clear their concepts and build confidence at the same time.
Applications in Healthcare Zone
The best application nowadays for the AI chatbots in the health industry is in the form of virtual health assistants to provide support for patients who need mental support due to any past trauma or any mental health condition. Besides these virtual characters are also applicable to monitor stress level and other body vitals, saving time and cost of hospital personnel. In the current scenario, they are best applied in mind exercises and cognitive therapy.
Applications in Customer Care & Brand Promotion
The virtual AI characters are revolutionizing the marketing and customer support domains as the AI programmed human-like characters are available round the clock to look into customer queries and promote brand through meaningful interactions, remembering previous conversations with customers and giving a genuine non-frustrated and detailed feedback. Therefore, these virtual characters are readily picked as the virtual marketing assistants by growing businesses as well as multinationals.
Challenges & Ethical Considerations
The most important challenge faced by the AI industries in the application of these virtual AI characters is the safeguarding of customer private data and preventing its leakage into unsafe websites. For healthcare industries, the AI chatbots should be sensitively programmed so that they do not cause any harm to the patients mental health. As these AI chatbots are still under development, hence, trusting them for the promotion of business brands is a very crucial step which can either build or demolish a company’s image.
Conclusion
The world of virtual characters is as enigmatic as it is sensitive, as these virtual characters are acting as a bridge between the real and virtual world. The entire development and advancement of AI industries depends on the correct creation and usage of these virtual AI characters and the future of us humans depends on the advancements of these AI industries.
I believe we are walking a very fine path where our little steps can transform our interactive world and the AI techs have the prime responsibility to guide us in a safe and best direction leading to the success of AI industries.
